Comparison · Updated June 2026

Kora vs Zendesk Sell

Sales CRM by Zendesk. An honest look at pricing, features, and which tool fits your team.

Kora logoKoraBest for

Kora wins on AI pricing and flat-rate simplicity. AI ticket structuring, AI Copilot, AI Agent, and AI Analyst are all included free. No per-seat pricing means your costs stay flat as your team grows.

AI ticket structuring (free) AI Copilot & Agent (free) AI Analyst included
Try Kora free
Z
Zendesk SellBest for

Zendesk Sell is a solid choice for teams wanting sales + support in zendesk. Sales CRM and Zendesk ecosystem are genuine strengths. But no ai ticket structuring.

Sales CRM Zendesk ecosystem 1500+ apps
Visit Zendesk Sell

At a glance

Feature
Kora
Zendesk Sell
Free plan
15 members
No (14-day trial)
Starting price
$39/mo flat
From $19/user/mo
AI ticket structuring
Unlimited, free
AI Analyst
Included free
Public API
20+ endpoints, free
All plans
EU data residency
Yes
~

Pricing at your team size

Kora is free up to 15 members, then flat $39/mo. Zendesk Sell charges per agent. Drag the slider to see the difference.

15 agents
Team size
Kora logoKora Free Free
$0/mo
Free forever · up to 15 members · unlimited tickets
Z
Zendesk Sell Pro
$285/mo
19/agent/mo × 15 agents
You save $285/mo with Kora
That's $3420/year — enough for a lot more tickets.
Kora logoKora plans
Free$0/mo · up to 15 members
Growth$39/mo flat · up to 50 members
CustomContact us
Z
Zendesk Sell plans
FreeFree
Pro·$19/agent

Feature comparison

Honest, side-by-side. Where we differ, we say so.

Included
Free / unlimited
Coming soon
Partial / limited
Not available
Feature
Kora logoKora
Z
Zendesk Sell
Free plan
15 members, unlimited tickets
No (14-day trial)
Starting price
$0 (Free), $39/mo flat (Growth)
From $19/user/mo
Pricing model
Flat (no per-seat)
Per-seat
AI ticket structuring
Unlimited, all plans
AI Copilot
Free, unlimited
Add-on
AI Agent
Free, unlimited
Add-on
AI Analyst
Included Free
Public API
20+ endpoints, all plans
All plans
Embedded sessions
EU data residency
EU (Cloudflare D1)
White label
Omnichannel
Coming soon
Knowledge base
Coming soon
SLA tracking
Coming soon
Marketplace apps
Coming soon
1500+

Where each one wins

No tool wins everything. Here's the honest split.

Kora logoWhere Kora wins
  • AI ticket structuring (free)
  • AI Copilot & Agent (free)
  • AI Analyst included
  • Free plan (15 members)
Z
Where Zendesk Sell wins
  • Sales CRM
  • Zendesk ecosystem
  • 1500+ apps
  • Pipeline management
Migration

Why teams switch from Zendesk Sell

Common reasons teams move to Kora.

No AI ticket structuring
No AI Analyst
No free plan
Sales-focused, not support
How to migrate
  1. 1Export your tickets from Zendesk Sell as CSV
  2. 2Paste raw descriptions into Kora — AI structures them into clean tickets
  3. 3Or use the Public API to import tickets, comments, and attachments programmatically
  4. 4Invite your team — up to 15 members free, 50 on Growth

Common questions

Straight answers about switching to Kora.

Yes. Kora offers AI ticket structuring, AI Copilot, AI Agent, and AI Analyst — all free on every plan. Zendesk Sell starts at $19/agent/mo and has no AI ticket structuring. Kora's flat $39/mo pricing means no per-seat costs as your team grows.

See for yourself

Start free, invite your team, paste your first ticket. No credit card, no per-seat pricing, no setup call required.

No credit card·EU-hosted·90-day Growth trial·Free forever