Introducing Kora 1.0

From Issue to Resolution

The modern collaborative issue lifecycle manager. Track bug reports, operations workflows, and incidents with the efficiency of AI structuring.

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Kora Workspace Growth Plan Trial
Merchant repayment mismatch on ledger
Ticket #1045 · Category: Payment Issue · SLA: 2h remaining
In Progress
PK
Customer unable to log in via Google Auth
Ticket #1044 · Category: Product Bug · SLA: 12h remaining
Open
AG
API rate limits upgrade for collections team
Ticket #1043 · Category: Internal Operations
Resolved
Core Features

Build alignment. Resolve faster.

Everything you need to orchestrate issue lifecycle management across your support, operations, and engineering teams.

AI-Powered Structuring

Describe an issue in plain English. Our integrated Claude AI structures the priority, category, and steps automatically.

Claim-Based Assignment

Self-assignment model allows operational agents and engineers to claim unassigned tickets, establishing immediate ownership.

SLA & Escalation Monitoring

Configure target resolution windows. Keep track of aging tickets and trigger automatic warnings before breaches occur.

Data Portability (CSV Export)

Export filtered ticket logs and activity metrics to CSV reports. Perfect for secondary analysis and weekly management reviews.

Developer Public API

Generate secure API keys to integrate ticket raising directly into your external services, scripts, and product apps.

Embedded Session IFrames

Embed secure, time-limited Kora ticket interfaces directly into your administrative tools or client dashboards using single-use session tokens.

Process Workflow

From Issue to Resolution

A streamlined workflow designed to eliminate communication gaps and establish accountability.

1

Raise & Describe

Operational staff submits raw notes or external clients trigger issues via API or web form.

2

AI Structures & Route

Claude AI analyzes description, assigns categories, generates summaries, and calculates initial priority.

3

Claim & Resolve

Responsible team members claim ownership, collaborate via nested comments, track SLAs, and close the issue.

Pricing Plans

Simple plans. No per-user seat fees.

Choose a plan that fits your volume. All plans support unlimited user seats.

Free Plan

Perfect for individual developers and small startups

$0 / month
  • Up to 150 tickets / month
  • Unlimited users
  • 1GB File Storage
  • 365 Days Ticket History
  • 10 AI Analyst queries / month
  • Public API (100 req/hr)
  • SLA Tracking & Export
  • Embedded Sessions
Get Started Free

Custom Plan

For organizations requiring high limits and custom SLAs

Custom
  • Custom Ticket volume
  • Custom Storage & limits
  • Dedicated SLA priority
  • Advanced SSO integrations
  • Custom AI Analyst quotas
  • Upgraded API Rate limits
  • Direct database export support
  • Dedicated support account manager
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