Comparison · Updated June 2026

Kora vs Teamwork Desk

Helpdesk within Teamwork project suite. An honest look at pricing, features, and which tool fits your team.

Kora logoKoraBest for

Kora wins on AI pricing and flat-rate simplicity. AI ticket structuring, AI Copilot, AI Agent, and AI Analyst are all included free. No per-seat pricing means your costs stay flat as your team grows.

AI ticket structuring (free) AI Copilot & Agent (free) AI Analyst included
Try Kora free
T
Teamwork DeskBest for

Teamwork Desk is a solid choice for teams using teamwork project management. Teamwork integration and Knowledge base are genuine strengths. But no ai features.

Teamwork integration Knowledge base SLA tracking
Visit Teamwork Desk

At a glance

Feature
Kora
Teamwork Desk
Free plan
15 members
No (14-day trial)
Starting price
$39/mo flat
From $12/agent/mo
AI ticket structuring
Unlimited, free
AI Analyst
Included free
Public API
20+ endpoints, free
All plans
EU data residency
Yes
~

Pricing at your team size

Kora is free up to 15 members, then flat $39/mo. Teamwork Desk charges per agent. Drag the slider to see the difference.

15 agents
Team size
Kora logoKora Free Free
$0/mo
Free forever · up to 15 members · unlimited tickets
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Teamwork Desk Pro
$180/mo
12/agent/mo × 15 agents
You save $180/mo with Kora
That's $2160/year — enough for a lot more tickets.
Kora logoKora plans
Free$0/mo · up to 15 members
Growth$39/mo flat · up to 50 members
CustomContact us
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Teamwork Desk plans
FreeFree
Pro·$12/agent

Feature comparison

Honest, side-by-side. Where we differ, we say so.

Included
Free / unlimited
Coming soon
Partial / limited
Not available
Feature
Kora logoKora
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Teamwork Desk
Free plan
15 members, unlimited tickets
No (14-day trial)
Starting price
$0 (Free), $39/mo flat (Growth)
From $12/agent/mo
Pricing model
Flat (no per-seat)
Per-seat
AI ticket structuring
Unlimited, all plans
AI Copilot
Free, unlimited
AI Agent
Free, unlimited
AI Analyst
Included Free
Public API
20+ endpoints, all plans
All plans
Embedded sessions
EU data residency
EU (Cloudflare D1)
White label
Omnichannel
Coming soon
Knowledge base
Coming soon
SLA tracking
Coming soon
Marketplace apps
Coming soon

Where each one wins

No tool wins everything. Here's the honest split.

Kora logoWhere Kora wins
  • AI ticket structuring (free)
  • AI Copilot & Agent (free)
  • AI Analyst included
  • Free plan (15 members)
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Where Teamwork Desk wins
  • Teamwork integration
  • Knowledge base
  • SLA tracking
  • Project management
Migration

Why teams switch from Teamwork Desk

Common reasons teams move to Kora.

No AI features
No free plan
Per-seat pricing
No AI Analyst
How to migrate
  1. 1Export your tickets from Teamwork Desk as CSV
  2. 2Paste raw descriptions into Kora — AI structures them into clean tickets
  3. 3Or use the Public API to import tickets, comments, and attachments programmatically
  4. 4Invite your team — up to 15 members free, 50 on Growth

Common questions

Straight answers about switching to Kora.

Yes. Kora offers AI ticket structuring, AI Copilot, AI Agent, and AI Analyst — all free on every plan. Teamwork Desk starts at $12/agent/mo and has no AI ticket structuring. Kora's flat $39/mo pricing means no per-seat costs as your team grows.

See for yourself

Start free, invite your team, paste your first ticket. No credit card, no per-seat pricing, no setup call required.

No credit card·EU-hosted·90-day Growth trial·Free forever