Comparison · Updated June 2026

Kora vs PagerDuty

Incident response and on-call management. An honest look at pricing, features, and which tool fits your team.

Kora logoKoraBest for

Kora wins on AI pricing and flat-rate simplicity. AI ticket structuring, AI Copilot, AI Agent, and AI Analyst are all included free. No per-seat pricing means your costs stay flat as your team grows.

AI ticket structuring (free) AI Copilot & Agent (free) AI Analyst included
Try Kora free
P
PagerDutyBest for

PagerDuty is a solid choice for devops teams needing on-call alerting. On-call alerting and Incident response are genuine strengths. But not for ticket management.

On-call alerting Incident response 400+ integrations
Visit PagerDuty

At a glance

Feature
Kora
PagerDuty
Free plan
15 members
Free (5 users)
Starting price
$39/mo flat
From $21/user/mo
AI ticket structuring
Unlimited, free
AI Analyst
Included free
Public API
20+ endpoints, free
All plans
EU data residency
Yes
~

Pricing at your team size

Kora is free up to 15 members, then flat $39/mo. PagerDuty charges per agent. Drag the slider to see the difference.

15 agents
Team size
Kora logoKora Free Free
$0/mo
Free forever · up to 15 members · unlimited tickets
P
PagerDuty Pro
$315/mo
21/agent/mo × 15 agents
You save $315/mo with Kora
That's $3780/year — enough for a lot more tickets.
Kora logoKora plans
Free$0/mo · up to 15 members
Growth$39/mo flat · up to 50 members
CustomContact us
P
PagerDuty plans
FreeFree
Pro·$21/agent

Feature comparison

Honest, side-by-side. Where we differ, we say so.

Included
Free / unlimited
Coming soon
Partial / limited
Not available
Feature
Kora logoKora
P
PagerDuty
Free plan
15 members, unlimited tickets
Free (5 users)
Starting price
$0 (Free), $39/mo flat (Growth)
From $21/user/mo
Pricing model
Flat (no per-seat)
Per-seat
AI ticket structuring
Unlimited, all plans
AI Copilot
Free, unlimited
AI Agent
Free, unlimited
AI Analyst
Included Free
Public API
20+ endpoints, all plans
All plans
Embedded sessions
EU data residency
EU (Cloudflare D1)
White label
Omnichannel
Coming soon
Knowledge base
Coming soon
SLA tracking
Coming soon
Marketplace apps
Coming soon
400+

Where each one wins

No tool wins everything. Here's the honest split.

Kora logoWhere Kora wins
  • AI ticket structuring (free)
  • AI Copilot & Agent (free)
  • AI Analyst included
  • Free plan (15 members)
P
Where PagerDuty wins
  • On-call alerting
  • Incident response
  • 400+ integrations
  • Free plan (5 users)
Migration

Why teams switch from PagerDuty

Common reasons teams move to Kora.

Not for ticket management
No AI Analyst
No AI ticket structuring
Incident-focused only
How to migrate
  1. 1Export your tickets from PagerDuty as CSV
  2. 2Paste raw descriptions into Kora — AI structures them into clean tickets
  3. 3Or use the Public API to import tickets, comments, and attachments programmatically
  4. 4Invite your team — up to 15 members free, 50 on Growth

Common questions

Straight answers about switching to Kora.

Yes. Kora offers AI ticket structuring, AI Copilot, AI Agent, and AI Analyst — all free on every plan. PagerDuty starts at $21/agent/mo and has no AI ticket structuring. Kora's flat $39/mo pricing means no per-seat costs as your team grows.

See for yourself

Start free, invite your team, paste your first ticket. No credit card, no per-seat pricing, no setup call required.

No credit card·EU-hosted·90-day Growth trial·Free forever