Kora AI
Start your help center from your own website
Point Magic Helpdesk at your website and Kora drafts the articles. You review, edit and publish only what you want.
Your website
Reads your site, 9 pages, then plans the articles your customers will look for.
Draft articles
- Getting startedDraft
- Billing and invoicesDraft
- Resetting your passwordDraft
- Managing your teamDraft
You review, edit and publish. Nothing goes live on its own.
Start from what you already say
Kora reads your homepage and other pages on your domain, text only, up to 15 pages, then plans the topics your customers are likely to ask about.
- Up to 15 pages, same domain
- Text only
- 4 to 15 articles planned
Pasted message
“Hi, I was charged twice for last month’s invoice and I need one refunded please. Thanks, Sam”
Structured ticket
- Title
- Double charge on last invoice
- Category
- Billing question
- Priority
- Medium
You review the ticket before it is created.
Drafts, never auto-published
Every article arrives as a draft. You edit the wording, remove what you do not need and publish when you are happy, for 1 credit per article.
- Review each draft
- Edits and republishing are free
- Publishing is 1 credit per article
Cannot sign in on a new laptop
Signed in fine on my old machine. The new laptop shows an error after I enter my email.
- EEmily Claimed this ticket and asked for a screenshot.
- MMike Added an internal note: check the access group.
Activity log: status changed, owner set, comment added.
Clear cost, refund if nothing comes out
A run costs 10 credits ($1.00). If it produces no drafts, the 10 credits are returned automatically. Admins are offered a run when the help center is empty.
- 10 credits per run
- Automatic refund if no drafts
- Live progress while it runs
- 100 tickets$10
- 500 tickets$50
- 1,000 tickets$100
Members are unlimited and free, so the bill follows tickets only.
How it works
1Enter your website
Give Kora the address of your site.
2Kora reads and plans
It reads up to 15 pages and proposes the articles.
3Review the drafts
Edit the wording and remove what you do not need.
4Publish
Publishing an article costs 1 credit.
- $0.10
- per ticket created
- Unlimited
- members, free
- 6
- roles
- 1,100
- free credits to start
In detail
What a first help center costs
One run and a first set of published articles.
| Step | Cost |
|---|---|
| One Magic Helpdesk run | 10 credits ($1.00) |
| Publish 8 articles | 8 credits ($0.80) |
| Edits and republishing | Free |
| Total | $1.80 |
What it costs
$1.80 once
No monthly fee for the help center itself.
Calculation, not a customer
- One run
- 10 credits = $1.00
- 8 articles published
- 8 x $0.10 = $0.80
- Total
- $1.80 once
For comparison: Freshdesk Growth, 10 agents is $190 a month (freshdesk.com/pricing, annual billing, checked 27 Oct 2026).
Suggested starting setup
A suggestion, adjust to your work
Categories
Roles
- Owner and Admin: run Magic Helpdesk
- Manager: edits and publishes articles
SLA targets
| Priority | First response | Resolution |
|---|---|---|
| Critical | 1 hour | 1 day |
| High | 4 hours | 2 days |
| Medium | 1 day | 5 days |
| Low | 2 days | 10 days |
Check each draft for accuracy before you publish it.
What Kora does not do yet
- It does not publish automatically
- It reads text from your site only, up to 15 pages
Common questions
What does Magic Helpdesk do?
It reads your website and writes draft help center articles for you to review.
Does it publish automatically?
No. Every article is a draft until you publish it.
How much does it cost?
10 credits ($1.00) per run, refunded automatically if no drafts are produced. Publishing each article is 1 credit.
How many articles will I get?
Between 4 and 15, planned from your site.
What does it read?
Your homepage and same-domain pages, text only, up to 15 pages.
Do I need to review the drafts?
Yes. Check each draft for accuracy before you publish.
Draft your help center
1,100 free credits. No card.
- No credit card
- Unlimited members
- No contract
$0.10 per ticket created. 1,100 free credits to start.