What do I get with my 1,100 signup credits?
Updated Oct 5, 2026
Every new workspace can claim two one-time credit grants from popups on the dashboard: 1,000 promo credits that expire 30 days after claiming, and 100 base credits that last 10 years. Both are claimed with a single click — look for the prompts when you first land on the dashboard, or find them in Billing until claimed.
How spending works
Credits always spend from the earliest-expiring grant first, so your 30-day promo credits are used before long-lived ones.
1,100 credits cover roughly 1,000 tickets plus AI answers along the way — plenty to run a real evaluation.
When you need more
Top up any time from Billing (from $5). Your first recharge comes with 30% bonus credits. Purchased credits last 10 years, and the wallet can overdraft to −10 so an inbound ticket never bounces mid-work.