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What do article analytics tell me?

Updated Oct 6, 2026

Helpdesk → Analytics shows how your content performs: total and daily visitors and pageviews (7/30/90-day or all-time), which sites send readers (referrers), your most-viewed articles with their helpful-vote ratios, and every search performed on your helpdesk. Zero-result searches are highlighted — they are the highest-signal list of articles you should write next.

Privacy note

Visitor identity is a random ID stored in each reader's browser, hashed with a server-side salt before storage — Kora never keeps reader IP addresses, and no cross-site tracking exists anywhere in the product.

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