Accessing Your Feedback Insights and Reports

Getting Started with Your Feedback Dashboard

Your Iterato dashboard is your central hub for viewing all user feedback and insights. Once you log in, you'll have access to the feedback data collected through reaction-based prompts and AI-powered conversational interactions with your users.

The dashboard is designed to help you understand the 'why' behind user actions, giving you human-level conversation data alongside technical logs that your development team can use for improvements.

Viewing Reaction-Based Feedback

Reaction-based feedback is collected when users respond to simple, psychology-informed prompts that are easy for them to answer. This data appears in your dashboard organized by user reactions and timestamps.

This type of feedback is designed for high engagement and conversion, making it easy to see at a glance how users feel about specific features or experiences.

• Look for feedback organized by reaction type in your main dashboard view

• Filter by date range, feature, or user segment to find specific feedback

• Review reaction patterns to identify common user sentiments

Analyzing AI-Powered Conversational Feedback

Iterato's AI-powered conversational feedback collects deeper insights by asking adaptive follow-up questions based on user behavior, your business type, and event triggers. This feedback goes beyond traditional surveys to uncover the reasoning behind user actions.

Your dashboard displays these conversations in an organized format so you can review what users said and the context in which they said it.

• Access full conversation transcripts between users and the AI

• Review AI-generated follow-up questions and user responses

• Sort conversations by topic, user segment, or date to spot trends

• Read technical logs alongside feedback for development context

Understanding Technical Logs

Iterato provides technical logs alongside feedback data, giving your development team the context they need to act on insights. These logs capture user behavior and system information relevant to the feedback.

Having both conversational feedback and technical details in one place helps bridge the gap between product and engineering teams.

• View technical logs associated with each feedback entry

• Share logs directly with your development team

• Use logs to correlate user feedback with specific events or behaviors

Exporting Your Feedback Data

You can export feedback insights and reports from your Iterato dashboard for use in presentations, analysis tools, or team collaboration. The export feature allows you to work with your data in the format that works best for your workflow.

Exported data maintains the structure and context of your feedback so you can analyze it further or share it across your organization.

• Select the feedback or reports you want to export

• Choose your preferred export format

• Download the file to your computer

• Share exported reports with stakeholders or team members

Filtering and Searching Your Insights

The Iterato dashboard includes filtering and search tools to help you find the feedback most relevant to your needs. You can narrow down data by various criteria to focus on specific user segments, features, or time periods.

These tools make it easier to identify patterns and act on the most important feedback quickly.

• Filter by date range to analyze feedback over specific periods

• Search by keywords to find feedback about particular features

• Segment by user groups, customer cohorts, or other relevant categories

• Sort results by reaction type, sentiment, or timestamp

Using Free Forever Access

Iterato offers free forever access with limited features, so you can start collecting and analyzing feedback right away without a credit card. This means you can explore the dashboard and learn how to view your feedback insights before upgrading.

Your free account gives you unlimited time to work with the platform and discover how AI-powered feedback can help you understand user churn and drive product improvements.

• Sign up for free with no credit card required

• Access core feedback viewing and basic reporting features

• Explore the dashboard at your own pace

• Upgrade when you need additional features or capacity